By submitting a Client Intake and Screening application, and/or by requesting services from Clear Focus Law, you agree to be bound by the following Client Services Agreement.
You are making this agreement with Eric Hsu, an attorney at law admitted in the States of Washington and Oregon (currently inactive in Oregon), doing business as Clear Focus Law.
Scope of Services
The scope of services that Clear Focus Law is agreeing to provide you is limited to that which is specified in writing in the Agreement to Provide Legal Services that you will, or have been, provided. Any services, representation or advice beyond that specified scope is not being offered to you despite what you may believe, by way of verbal discussion or otherwise. Among other things, this means that if you have legal matters pending, or legal interests that need to be addressed, (collectively “Other Legal Interests”) and they are outside of the written scope of services, then you should not rely on Clear Focus Law to protect these Other Legal Interests. In order to protect your Other Legal Interests, you should either seek to amend the scope of services or retain the services of another attorney for these Other Legal Interests. Clear Focus Law generally does NOT advise clients on, or otherwise become involved in business disputes, including arbitrations or litigation so if your Other Legal Interests pertain to such a business dispute, then you must retain the services of another attorney to protect them. Exceptions can be made for existing clients and for matters for which Clear Focus Law has provided advice.
The fee for the service is as quoted in the Agreement to Provide Legal Services that you will, or have been, provided. Clear Focus Law’s practice is to require advance payment of 50% of the total fee before services will begin. Thereafter, upon satisfactory completion of the agreed upon services, the remainder of the fees will be due. All fees, including fees paid in advance, may be paid by check, credit card via the secure payment gateway you can access through your client account on Clear Focus Law’s MyCase portal, or via credit card in person using Square, Inc,’siPhone and iPad based payment solutions. All fees paid in advance are considered “earned” upon receipt and will not be deposited into a trust account. If you decide to terminate services before they are complete, you may or may not be entitlted to a whole or partial refund of fees paid in advance, depending on how much work has been done.
Electronic Data Storage and Management
Clear Focus Law utilizes a number of technological tools to minimize its overhead costs, enhance its abillity to communicate securely with clients, secure client information and files, and maximize client convenience. In the process of doing so, client data may be stored in the following places: a) MyCaseInc.com – Clear Focus Law’s virtual practice management application; and b) Crashplan – Clear Focus Law’s file portability and backup solution. MyCaseInc.com and Crashplan both utilize industry standard 128 and 256 bit data encryption and Secure Sockets and Layers (“SSL”) connections to ensure the security and integrity of stored data. You can find out more about MyCaseInc.com’s security practices on their product information page. More information about Crashplan’s security practices can be found on their page. Clear Focus Law takes data security very seriously. You can learn more about our data security practices on our data security practices page. By accepting this Agreement, you are consenting to Clear Focus Law’s Electronic Data Storage and Management practices.
Disputes and Mediation
Please contact us immediately if you are ever dissatisfied with the level or quality of services you have received or are receiving. Your concern will be addressed, and ever effort will be made to resolve it. If, however, we are unable to resolve your concern, you agree that, prior to taking any other action, you will further attempt to resolve your concern or issue with the assistance of a mutually acceptable mediator. Clear Focus Law will fully cooperate with any mediation in this regard. The cost of mediation will be split evenly you and Clear Focus Law regardless of the ultimate outcome of the mediation or any additional action.
You agree that if there are any disputes pertaining to the services you have received from Clear Focus Law, and they cannot be resolved through mediation, then venue for any legal action initiated will be proper only in the courts of competent jurisdiction in Benton County, Washington.
Conclusion of Services
Once the agreed upon services are concluded, you will receive a notice from Clear Focus Law stating so, and will also receive the closing bill shortly thereafter. Once a given matter has been terminated, unless otherwise agreed upon, your attorney-client relationship with Clear Focus Law ends. This means, among other things, that you should not rely on Clear Focus Law for on-going legal advice absent an agreement to further provide legal advice, and also that, for purposes of attorney ethical rules regarding conflicts of interest, you are considered, from that point on, to be a “former client.”
Termination of Services by Client
If, at any time, you decide that you no longer desire the services of Clear Focus Law, you may terminate the services, as well as this agreement, by providing written notice (including by email or via your client portal on MyCaseInc.) of your desire to terminate. Clear Focus Law reserves the right to delay the actual termination of services pending verification of your intent including verification of the legitimacy of your email or client portal communication, in order to protect your legal interests from unauthorized users or communications on your behalf. Once you successfully terminate this agreement, you may or may not be entitled to a pro-rata refund of fees paid in advance, depending on the amount of work already completed.
Termination of Services by Clear Focus Law
Clear Focus Law reserves the right to terminate services and end this agreement if: 1) you fail to make payment of fees as required and agreed; 2) you fail to cooperate with Clear Focus Law in such a way that it is impractical or impossible for the agreed upon services to be completed for you; 3) circumstances are such that continued representation or providing of services would cause Clear Focus Law to violate any Rules of Professional Conduct as are applicable to attorneys admitted in either Washington or Oregon. Clear Focus Law will never terminate services if doing so contravenes its obligations under the Rules of Professional Conduct including if doing so will cause substantial, irreparable and imminent harm to your legal interests. Termination of services and this agreement by Clear Focus Law will be accomplished by delivery of notice via first class mail to your last known address as well as via email. Upon termination, you may or may not be entitled to a pro-rata refund of fees paid in advance, depending on the amount of work already completed.